1. Scope of these conditions

These terms and conditions (“Terms and Conditions”) apply to our relationship with you including any order that you place for goods from us (“Goods”).

2. Other conditions

How we use your personal data is set out in our Privacy Policy.

Our Privacy Policy forms part of our Terms and Conditions.

3. Contract

An order placed by you is an offer to us to purchase Goods pursuant to these Terms and Conditions. We have full and absolute discretion in accepting any order.

You are responsible for providing correct details at the time of placing your order.

We shall take payment for any order that we accept, which shall constitute an individual, binding contract referred to as an “Order”.

No additions, alteration or substitution of these Terms and Conditions shall bind us or form part of any Order unless they are expressly accepted in writing by a person authorised to sign on our behalf.

4. Prices

The prices payable for Goods shall be those contained on our Website when you place an Order (except in cases of manifest error). All prices are inclusive of VAT (where applicable) at the applicable rate.

We will take payment either using the card details that you provide to us, or through Paypal.

5. Returns

We are unable to offer a refund on digital products if download has been attempted.

If you have not attempted to download the digital product, you may cancel the Order within 7 days after the day that you received the product for a full refund. We do not accept returns after this time.

Notwithstanding anything else stated in this clause, we will provide you with a full refund if Goods that we provide to you are faulty or incorrect Goods are provided to you.

6. Our cancellation

If, following our acceptance of your Order we are not able to supply you with Goods we will give you notification. Where we have taken payment we will inform you and provide you with a full refund. We will not be required to provide any compensation if we cancel the contract.

7. Limitation of Liability

Subject as provided in this clause our liability to you in respect of any Order shall not exceed the price of the Goods specified in the Order.

We shall not be liable in respect of an Order, in contract, tort or otherwise for any loss of profit or for any special, consequential or indirect damage or loss.

We shall not be liable in respect of any Order for any failure to perform any of our obligations by reason of circumstance or events beyond our reasonable control.

We shall not be liable in respect of any Order for any acts or omissions of service providers.

We shall not be under any liability to you in respect of any failure to deliver on any particular date or dates nor shall delay in delivery be a basis for cancellation of any Order.

Nothing in this clause or in these Terms and Conditions shall be construed to operate so as to exclude any liability for death or personal injury caused by our negligence or of our servants, employees or agents.

8. Notices / Contact

Any notices to be given to us must be given in writing and sent to 50 Rose Bank, Holyport Rd, London SW6 6LH. You can also contact us by telephone 0773 404 9411 or e-mail jane@londonflag.co.uk

9. Third party rights

In respect of any Order, no one who has not placed that Order has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any part of these Terms and Conditions.

10. Severability

If any of these Terms and Conditions is held to be void, illegal or unenforceable such term or provision shall to that extent be deemed to not form part of these Terms and Conditions but all other provisions of these Terms and Conditions shall remain in full force and effect.

11. Governing Law

All orders incorporating these Terms and Conditions shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English Courts.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, set out the entire agreement relating to the supply of Goods and supersedes any previous representation, understanding, or agreement between us. Nothing in this clause or elsewhere in these Terms and Conditions limit or exclude our liability for fraud or fraudulent misrepresentation.